Ahmad Zalloum
I'm Developer
About Me
Diploma in Network & Information Security (KUTC) and B.Sc. Computer Science (BAU). Technical Support background and Full-stack trainee @ AppTrainers (Laravel & PHP). I enjoy building clean, scalable web apps and solving tricky issues.
Skills
A compact set of the tools I use most.
Resume
Summary
Passionate and detail-oriented Web Developer and Technical Support Specialist experienced in PHP and Laravel for developing dynamic web applications. Previously worked as a Technical Support Specialist in the Information Management Department, providing solutions for system issues, troubleshooting hardware/software problems, and ensuring smooth IT operations
Education
Bachelor's , Computer Science
2022 - 2024
Al-Balqa Applied University (BAU)
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Diplom, Network And Information Security
2019 - 2021
Khawarizmi University Technical College (KUTC)
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Experience
AppTrainers- Internship / Full-stack Web Developer
12/2024 - 06/2025
Jordan ,Amman, Hybrid
- Participated in a hands-on training program focused on web development, with an emphasis on PHP and Laravel framework.
- Learned to build dynamic and scalable web applications, implementing backend logic and database interactions.
- Gained a solid understanding of Agile methodologies (Scrum and Kanban), actively participating in sprints and daily standups.
- Utilized Jira to track project progress, manage tasks, and collaborate effectively with team members.
Abu Tafesh Roasters - Technical Support
07/2023 – 03/2025
Jordan
- Resolved IT Issues Efficiently – Diagnosed and resolved hardware, software, and network problems across all branches and the factory, reducing downtime and improving workflow efficiency.
- Enhanced System Performance – Installed and configured Router and Network Switch, set up LAN/WAN networks, and implemented Port Forwarding to ensure stable connectivity between sites.
- User Support & Training – Provided technical assistance and basic training to employees, improving their ability to use internal systems and reducing recurring support requests.
- Managed IT Assets – Maintained and supported CCTV system (IP), Point of Sale (POS), Electronic weighing scale, and Access control door systems, ensuring proper functionality and timely upgrades.
- Implemented Security Measures – Assisted in data backup and recovery processes and occasionally worked with Windows Server to enhance data security and business continuity.
- Collaborated with Teams – Coordinated with Internet Service Providers (ISPs) and suppliers to resolve issues, procure new equipment.
- Improved Documentation & Reporting – Recorded incidents, tracked solutions, and prepared technical reports to support management decisions and future troubleshooting.
Services
From front-end polish to back-end logic and IT support.
Front-end Development
Back-end (Laravel)
Tech Troubleshooting
Computer Hardware
CCTV Install & Maintain
Database Design
Contact Me
Feel free to reach out — we'll get back to you soon.